2 Overview of Farmers Insurance

The National Association of Insurance Commissioners (NAIC) reports that Farmers wrote over $12.6 billion in insurance premiums in 2022, accounting for 4.55% of the market. Overall, a lot of drivers may find farmers insurance to be a wise choice. Drivers can choose from a variety of coverage options and discount chances provided by the company.

In this article, will explore are some distinctive qualities that set Farmers apart from competing businesses:

  • Many local agents: Farmers has more than 48,000 independent insurance agents across the country and is available in all 50 states.
  • Wide range of insurance products: In addition to auto insurance, Farmers offers a full line of insurance products such as homeowners, renters, life, business and general liability.
  • Plenty of discount offerings: There are several ways to save money on your Farmers insurance premium, especially if you’re a safe driver, good student or first responder.

Farmers Pros and Cons

Here’s a detailed list of pros and cons of Farmers auto insurance:

  • Great selection of coverage options and add-ons
  • Available in all 50 U.S. states
  • Many discount opportunities
  • Well-reviewed mobile app
  • Premiums can be high in some states
  • Mixed customer service reviews
  • Some customer complaints about slow roadside assistance

 Farmers Insurance Customer Reviews

Positive Farmers Insurance reviews typically highlight the business’s prompt and effective claims handling. Happy clients are content with the reasonable prices they discover through the business. Reviews that are unfavorable to Farmers Insurance frequently highlight the lengthy claims procedure and sluggish roadside assistance response times.

Farmers Insurance Customer Reviews
Farmers Insurance Customer Reviews

Farmers Insurance was contacted by our research team for comment regarding its unfavorable reviews, but we got no answer.

Farmers Insurance Customer Service

In August 2022, we surveyed about 7,000 auto insurance customers to find out how they interacted with different companies. Only about 3% of those polled said that they had Farmers vehicle insurance. The following table displays how Farmers customers rated the company in key categories in relation to the overall averages from our survey:

Farmers Insurance Customer Service
Farmers Insurance Customer Service

Reddit is a news aggregator and internet discussion board. Despite the fact that this is not a place for standard reviews, users do talk about their experiences with insurance companies. Our team looked at Reddit reviews to find out what people’s opinions on Farmers were in a more informal setting.

Positive Farmers reviews on Reddit draw attention to the benefits of the business’ vast local agent network and customized customer service. Reddit users who are unhappy with Farmers insurance point to the company’s excessive premiums.

Farmers Auto Insurance Coverage

To satisfy the minimal insurance requirements set forth by your state, Farmers Insurance offers the fundamental forms of coverage. Although they differ from state to state, these regulations typically call for a combination of the following insurance types:

  • Bodily injury liability car insurance: Covers medical expenses for people in other vehicles who are injured in an accident you cause
  • Property damage liability car insurance: Covers the cost of property damage to other vehicles and items in an accident you cause
  • Uninsured motorist coverage/underinsured motorist coverage (UM/UIM): Covers your property damage costs and medical expenses in an accident caused by a driver without insurance or without enough insurance to pay the full cost of damages
  • Medical payments (MedPay): Covers medical expenses for you and your passengers following an accident, regardless of who is at fault
  • Personal injury protection (PIP): Covers rehabilitation costs and lost wages following an accident in a no-fault state

Farmers Insurance Policies

Farmers Insurance offers policies that only cover the minimum requirements set forth by your state. These policies, however, may expose you to significant financial risk. If damages or medical costs from an accident you cause exceed your coverage limitations, you could be held liable for what your insurance does not cover.

Farmers Insurance Coverage Options

Farmers Insurance Coverage Options
Farmers Insurance Coverage Options

Here are some optional coverage choices and policy add-ons Farmers Insurance offers:

  • Collision insurance: Covers damages to your vehicle that occur from a car accident
  • Comprehensive coverage: Covers damages to your vehicle from events other than an accident, such as vandalism, theft or weather
  • Emergency roadside assistance: Covers roadside services such as winching, fuel delivery, tire repair, tire replacement, lockout assistance and up to $150 in towing
  • Rental car insuranceOffers reimbursement for the cost of a rental car for up to 30 days following a covered accident
  • Rideshare insurance: Covers you if you drive for a rideshare service such as Lyft or Uber
  • Glass and windshield coverage: Covers the cost to repair or replace broken auto glass with a $0 deductible
  • Accident forgiveness: Keeps your premium from increasing after an accident, but only for one accident every three years
  • New car replacement coverage: Covers the full replacement cost of a new car if it has fewer than 24,000 miles on it
  • Personal umbrella insurance: Offers coverage beyond your liability coverage limits and protects you from lawsuits
  • Loss of use coverage: Pays a flat sum when you cannot drive your car after a covered accident and can be used to pay for public transportation or rideshare services
  • Customized equipment coverage: Covers aftermarket parts such as custom wheels or infotainment systems

Depending on where you live, Farmers coverage options and add-ons might not be accessible to you. Find out what possibilities for coverage the company has in your area by getting in touch with local Farmers agent.


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